Frequently Asked Questions
Everything you need to know about our furniture, delivery, and bespoke services.
How long will it take for my furniture to be delivered?
Delivery times vary depending on whether the item is in stock or a bespoke order. Standard in-stock items typically arrive within 5-10 working days, while custom-made furniture can take 8-12 weeks.
Do you offer international shipping?
Yes, we ship our furniture worldwide. Please contact our customer service team with your full address and the items you are interested in for a bespoke international shipping quote.
Can I request a custom finish or fabric on your seating?
Absolutely. We offer a wide range of bespoke upholstery services and wood finishes on many of our chairs and tables to ensure they fit perfectly with your interior design scheme.
What is your return policy for furniture items?
We offer a 14-day return policy for standard items in their original packaging. Please note that bespoke or customized items are non-returnable unless they are found to be faulty.
Do you provide furniture for commercial projects like restaurants or bars?
Yes, we specialize in both residential and commercial interiors. We offer trade accounts and bulk pricing for hospitality projects, including pubs, restaurants, and hotels.
Is your furniture pre-assembled or flat-packed?
The majority of our furniture is delivered fully assembled or requires minimal assembly. Product-specific assembly details can be found on each individual item page.